Privacy Policy

1. Who We Are

Modi Hyundai (“we”, “us” or “our”) is an authorised Hyundai dealer and part of the Gautam Modi Group. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our website https://modi-hyundai.com (the “Website”) or use our services, including car enquiries, test-drive bookings, service bookings and pre-owned car (Hyundai Promise) enquiries (together, the “Services”).

We handle personal information in line with applicable Indian law, including the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023. You can reach us at New Link Road, Malad West, Mumbai, Maharashtra 400064, by phone on 78747 47443 or by email at marketing@modihyundai.com.

By using the Website or submitting any form on it, you agree to this Privacy Policy. If you do not agree, please do not use the Website or submit your details.

2. Information We Collect

2.1 Details You Give Us

When you fill in a form on the Website, we may collect:

• Your name.
• Your mobile number, which we verify with a one-time password (OTP).
• Your email address.
• Your pincode, city or preferred location, showroom or service centre.
• The car model, variant or fuel type you are interested in.
• Your preferred date and time for a test drive, visit or service.
• Vehicle details, such as model, registration number, year of purchase and kilometres driven.
• Any message, question or feedback you send us.

2.2 Technical and Usage Information

When you use the Website, we may also collect basic technical and usage information, such as:

• Your device type, browser, operating system and IP address.
• The pages you visit and how you use the Website.
• How you reached us, for example through a search engine, a link or an advertising campaign.

3. How We Use Your Information

We use your information to:

• Respond to your enquiry and give you the information or quotation you asked for.
• Arrange test drives, showroom visits and service bookings.
• Contact you by phone call, SMS, WhatsApp or email about your enquiry or booking.
• Contact you, now or in the future, about related offers, products, events, service reminders and other updates from Modi Hyundai and Hyundai.
• Understand how the Website is used, and improve it and our Services.
• Prevent misuse or fraud, and meet our legal and regulatory obligations.

4. Your Consent

By submitting a form on the Website, you consent to Modi Hyundai, and the parties described in Section 5, contacting you by phone call, SMS, WhatsApp or email for the purposes set out in this policy. This consent overrides any registration of your number on the National Do Not Call (DNC/NDNC) registry or any similar do-not-contact list.

Please submit only your own details, or details you are authorised to share. You can withdraw your consent at any time as explained in Section 8.

5. Who We Share Your Information With

We do not sell your personal information. We may share it with:

• Hyundai Motor India Limited, for sales, test-drive, service, warranty and customer-care purposes.
• Gautam Modi Group companies, for the purposes described in this policy.
• Finance and insurance partners, where this is relevant to your request, for example if you ask about a car loan or insurance.
• Trusted service providers who help us run the Website, store information and communicate with you. They may use your information only to provide these services to us and must keep it confidential.
• Government or legal authorities, where required by law, or where needed to protect the rights, property or safety of Modi Hyundai, our customers or others.
• A buyer or successor, if our business or part of it is reorganised, merged or transferred.

6. Keeping Your Information Safe

We take reasonable security measures to protect your personal information from loss, misuse and unauthorised access or disclosure. However, no transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

7. How Long We Keep Your Information

We keep your personal information for as long as it is needed for the purposes described in this policy, or for longer where required or permitted by law.

8. Your Choices and Rights

Subject to applicable law, you can ask us to:

• Tell you what personal information we hold about you.
• Correct or update information that is wrong or incomplete.
• Delete your information, where we are not required to keep it.
• Withdraw your consent, or stop sending you marketing messages.

To make a request, contact us using the details in Section 12. Withdrawing consent does not affect anything we did before your request, and we may still contact you where needed about an active booking or as required by law.

9. Cookies and Analytics

The Website may use cookies and similar technologies to make it work, remember your preferences, understand how visitors use it and measure the performance of our advertising. Some of these may be set by third-party analytics or advertising services. You can block or delete cookies in your browser settings, but some parts of the Website may not work properly if you do.

10. Children

The Website and our Services are not directed at anyone under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has given us their details, please contact us and we will take appropriate steps.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be on this page with its “Last updated” date, so please check it regularly. Your continued use of the Website after a change means you accept the updated policy.

12. Contact and Grievances

If you have any question, request or complaint about this Privacy Policy or how we handle your personal information, please contact us:

We will respond to your request within a reasonable time.